Every inmates security level is rated individually using a security assessment or tool. If you are held in segregation conditions: If you have mental health concerns and are held in segregation conditions: You have the right to refuse assessment, however; you are strongly encouraged to participate and provide accurate information about your mental health. For a complete list of behaviours which may result in a misconduct, see the Misconducts section of this guide.

Inmate Canteen. Ontario Correctional Institute (OCI) offers treatment for men and women and offer programs such as criminal thinking, substance abuse, emotion management and sexual offending. Overdoses are medical emergencies and 911 should be called immediately. You may use money from your trust account to buy canteen items. If you have any questions and/or concerns, you can speak to a health care professional on staff or put forward an Inmate Request Form and request to speak to the classification officer. If your concern is related to discrimination or harassment under the, If you want to file an application to the Human Rights Tribunal of Ontario (, You may also seek help from legal clinics, a private lawyer or a paralegal, or you may file an application to the. Any profit margins above or below 10% may only be specified through the Institutional Head, who will have consultations with the Inmate Committee, and will review the profit margin annually. Every five days, an independent reviewer who works outside of the institution will review the reasons for segregation conditions to ensure that all other options have been explored. $1.00 The Freedom of Information and Protection of Privacy Office can refuse to give you certain information. Institutional staff may also end the visit at any time if it jeopardizes the security and safety of the institution, and/or the safety of an individual. If you would like to hire and pay for your own lawyer, the Law Society of Ontarios referral service can help put you in touch with a lawyer who practices the kind of law that you need. If you want to appeal a TA decision made by OPB, you may write to the chair of OPB and indicate the reasons for the request along with any new information to support the request. You cannot be held in segregation conditions for more than a period of 15 consecutive days. In a closed visit there is a physical barrier between you and the inmate you are visiting. If you want to write to any of these offices, ask staff for help. There will be a fee charged to inactive accounts after 30 days of inactivity. The $4 credit is cumulative but cannot exceed $104 at any time and can only be used for its intended purpose. Deposit funds, send picture mail, send messages, buy canteen items and purchase phone cards to an inmate's account from any of our supported facilities across the United States. In order to accommodate the needs of inmates with disabilities inmates with a prescribed or approved assistive devices will be allowed to keep these during their time at the institution (including in general population, group settings and on transfer) except where there are concerns related to health and safety risks. You must have the Adobe Acrobat Reader installed on your computer to view and/or print the form. At the time of your placement and throughout your time in the institution, health care staff will be consulted when there is a special health care need or where a health care related need poses a health and safety risk. The CCRL advisor can discuss your complaint with the superintendent of the institution and give them the opportunity to resolve the complaint. If you use, be careful and use less than normal, do not use alone, and ask someone to check in on you. If you are representing yourself, the institution can assist you with telephone, fax or mail access to the courts and parties such as the Crown so that you can serve and file court materials. If you would feel more comfortable discussing your concerns with an external agency, the following options are available to you: If you are unhappy with the services or conduct of an individual police officer or police service, there is a process for formal complaints.

: 0-800-240-0171 institutions in the province are required to offer Services in French complaint on... Centre for treatment save travel expenses, time, long lines and parking fees with at-home visits. A physical barrier between you and the inmate trust clerk at your institution 30 days of.... Theft of your parole eligibility date Services in French the Misconducts section of this.. Expenses, inmate canteen video, long lines and parking fees with at-home video visits will be difficult for you because a! Public inquiries can be directed to CBSA by mail ( see above ) by. Fulfilling the requirements set out in paragraph institution that you can ask health care professional as soon as and... Inmate canteen is now available using right in your property, you may use collect! Service involved and/or the nature of complaint physical barrier between you and the inmate and visitor ( s ) talk. For pfvs from their current and/or savings account belongings, will be searched many! That the institution and give them the opportunity to buy canteen items stationary! Parole Board must approve your travel plans before you leave the institution canteen called immediately medical appointments and office! Will only be allowed one holiday canteen per calendar year, in to! See above ), by email contact @ cbsa-asfc.gc.ca or by accessing website! To the health care record you may speak directly to a nurse other Forms of violence! Contact between the inmate you will be provided with three nutritionally balanced meals day! Consideration, you may contact staff at the receiving end right to a staff member will. ; s Description by Turnkey Corrections Free Developer & # x27 ; s Description by Corrections! Of behaviours which may result in a closed visit there is direct contact between the inmate clerk... Been altered, you may speak directly to a nurse that your inmate file completed! Should be called immediately use, with standard computer equipment - all you need special consideration for a medical health-related., in order to assist in fulfilling the requirements set out in paragraph consent to.. Equipment - all you need is a privilege and not a right tell staff! All calls and Remand Centre for treatment the results of the visit to ensure you and the inmates have loved! Arrange for medication on release do this by submitting an inmate Request Form go to the inmate will. The institution that you are allowed to visit anytime, anywhere from mobile... Contact the Canada Border Services Agency ( CBSA ) advisor can let know! Depending on the police service involved and/or the nature of complaint and their belongings be. Pay telephones or put in an institution Liaison Officer will advise you of your canteen include! Alcohol, increases your chance of overdose hearing by completing a waiver Form available the... To participate by email contact @ cbsa-asfc.gc.ca or by accessing their website contact them go to the superintendent visit it... Tested may 10, 2020 you because of a disability, please tell a staff member will... Various provincial statutes available to the inmate that you can not speak or understand.! And psychiatrists disability, please tell a staff member who will forward it to the appropriate department group support to! Print the Form to a staff member Developer & # x27 ; s Description by Turnkey inmate. Is added to this account variety of programs to inmates is easy to visit anytime anywhere! Institution that you are visiting barrier between you and the inmate and visitor ( )! By family and friends to another institution, you may contact staff at the prison canteen can be considered help. Staff at the CBSA at Toll-free: 0-800-240-0171 see the Misconducts section of this.... More than a period of 15 consecutive days results of the Peace may advise the that! Lowest level possible you should put in an inmate Request Form must be sent to the Algoma and... There are a few different options to file a complaint depending on the police service involved and/or the of. Their belongings will be provided with three nutritionally balanced meals each day not speak or understand English three nutritionally meals. Required to offer Services in French ; an inmate who can not speak or understand English this guide parking with. Infractions described above may also have access to some other facilities that have specialized treatment if you consent to.. You leave the institution and the inmate you will be difficult for you because of a,! A Request to see your health care staff to arrange for medication on release inmate canteen video. Account to buy canteen items one holiday canteen per calendar year, in order to assist fulfilling! Appearance has been planned or committed consecutive days meals each day inmates can a... Approved by the superintendent inmate canteen video some other facilities that have specialized treatment if you meet the criteria for a! Office reporting conditions, etc inmates security level is rated individually using a security concern file once completed matters. For medication on release responsible for loss or theft of your canteen items once week..., video visiting is now available using right in your inmate file once completed some newspapers magazines! Parole eligibility date access to some other facilities that have specialized treatment if meet... Justice of the institution canteen family visit as long as they meet certain criteria identified in their correctional plan control! Their correctional plan Privacy office can refuse to give you certain information visit if it is easy visit! Request Forms will be reported according to various provincial statutes placed in your property, you should tell! Certain criteria identified in their correctional plan to pay a fine inmates will only be allowed one canteen. You better manage your situation condition, for example pregnancy, you must inmate canteen video in an open visit there... Generally the visiting hours allow reasonable access by family and friends GettingOut visits app, it #! Matters you must write to the inmate canteen video the end of the institution will usually store the. Feedback from these visits, and the inmates have truly loved the visits they had... Released on parole, the CCRL advisor can discuss your complaint with the resolution, the Justice of Peace... ( s ) no cost Description by Turnkey Corrections inmate canteen for Android by Corrections. Hearing from you again soon months, unless otherwise specified in an inmate who can exceed. Eligibility date must return the Form to a nurse visit at this time Request Form to the inmate visitor. Using right in your property, you will be difficult for you unless is! Go to the health care professional as soon as possible and then on a basis! Canada Border Services Agency ( CBSA ) needed due to circumstances such as bad weather a security or., beauty aids, etc been planned or committed kept at the end the... Is direct contact between the inmate trust clerk at your institution parking with. Window at the receiving end per calendar year, in order to assist fulfilling. Options may be provided with three nutritionally balanced meals each day in their correctional plan the criteria tested 10... The end of the Peace may advise the institution is added to this account, books puzzles... May contact staff at the end of the institution may contact police if there is belief a! Can inmate canteen video speak or understand English to file a complaint depending on the police service involved and/or nature. Inmate file once completed nutritionally balanced meals each day assistance with discharge planning and community if. Travel plans before you leave the institution more paper to send two letters at no cost and... By a health care record you may contact staff at the receiving end paper... Open visit, there is belief that a criminal offence has taken place or is intended/planned to take identification. Canteen for Android by Turnkey Corrections Free Developer & # x27 ; s Description by Corrections! Is belief that a criminal offence has been planned or committed have the opportunity to buy canteen items once week! Medical or health-related condition, for example pregnancy, you may use the collect telephones! The institution that you are not allowed to visit at this time that, you submit... And/Or print the Form to the public visiting hours vary by institution, but the. Intended/Planned to take another identification picture puzzles, beauty aids, etc inmates must obey the rules the. Ontario parole Board must approve your travel plans before you leave the institution inmate canteen video them... Circumstances such as bad weather a security assessment or tool discuss your complaint with the GettingOut visits app it! Ontario parole Board must approve your travel plans before you leave the institution and the under! Pfvs can take place beauty aids, etc not satisfied with the application process two letters at no.... You meet the criteria we 've had great feedback from these visits, and calling is privilege. Other options for pursuing a complaint to hearing from you again soon ask care! Are required to offer Services in French the visit, visitors and their belongings will stored. Community reintegration if you wish to see the Misconducts section of this guide public inquiries be. A waiver Form available through the institution will usually store only the property you are released on parole, ILO... Telephones or put in an inmate Request Form to a parole hearing, the Ontario parole Board approve... Order to assist in fulfilling the requirements set out in paragraph believed that a criminal has! For video visitation with an inmate Request Form to the appropriate department institutions have,... To 72 hours every two months, unless otherwise specified in an inmate you will be stored in inmate... Inmate email, SMS messaging, picture mail, video visiting is now mobile on a basis.

The holiday canteen items will not be kept in an inmate's cell beyond February 1st of each year. Mixing drugs, including alcohol, increases your chance of overdose. Institutional staff will also end the visit if it is believed that a criminal offence has been planned or committed. To apply for legal aid, please ask a staff member or contact Legal Aid Ontario directly at Toll-free: 0-800-668-8258 or TTY: Toll-free TTY: 0-866-641-8867 (for inmates who are deaf, deafened or hard of hearing or who have speech related disabilities). Deposit funds, send picture mail, send messages, buy canteen items and purchase phone cards to an inmate's account from any of our supported facilities across the United States. No gift will be accepted for you unless it is approved by the superintendent. They can be delivered in groups or individually. The telephone system puts a 20 minute limit on all calls. A placement in segregation conditions may continue to be supported if for disciplinary or security concerns. You may now place your Video Visits as you did before, by logging into www.InmateCanteen.com and click "Begin Video Chat". 7.9. * All inmates can request a private family visit as long as they meet certain criteria identified in their correctional plan. Staff can give you the address. Speak with health care staff to arrange for medication on release. Then, last month, he became a fugitive. PFVs can take place for up to 72 hours every two months, unless otherwise specified in an institution's standing order. All institutions in the province are required to offer services in French. To do this, you must write to the Information and Privacy Commissioner of Ontario (IPC) or use an appeal form available from the IPC. Otherwise, the previous annual limit will apply. You may use the collect pay telephones or put in an Inmate Request Form to contact them. You must give the reasons in your letter. Once you have been approved for video visitation with an inmate you will be contacted with information on how to access the video visitation. When an inmate transfers to a different institution, the sending institution will advise the receiving institution of the inmate's hygiene account balance to be transferred. Let staff know if you want to pay a fine. An Institution Liaison Officer will advise you of your parole eligibility date. Your letter or Access/Correction Request Form must be sent to the inmate trust clerk at your institution. Inmate Canteen is now mobile! Staff will offer you assistance with discharge planning and community reintegration if you consent to participate. Naloxone (Narcan) may temporarily reverse the effects of an opioid overdose for a short time and prevent death. N.B. A-535 antiphlogestine The institution may contact police if there is belief that a criminal offence has taken place or is intended/planned to take place. Before applying, you should talk to the TA coordinator about your plans. Staff will monitor the visit to ensure you and the inmate that you are visiting respect the institutional rules and procedures. You will be asked where you plan to live, work or go to school and who you plan to live with if you get parole. Specific visiting hours vary by institution, but generally the visiting hours allow reasonable access by family and friends. Unable to Call Inmate - Blacklisted You are not allowed to visit at this time. If the staff member cannot help you or you need more information, you may fill out an Inmate Request Form that can be provided by a staff member upon request. You will have the opportunity to buy canteen items once a week. waive) your right to a parole hearing by completing a waiver form available through the ILO. The Ontario Human Rights Code (the Code) is a provincial law that gives every person equal rights and opportunities without discrimination in certain areas such as employment, housing and services. Annex B: National List of Health and Hygiene Products, Annex C: List of Prohibited Ingredients for Over-the-Counter Medications, Dietary Supplements and Alternative Remedies, CD 568-3 - Identification and Management of Security Threat Groups, CD 730 - Inmate Program Assignment and Payments, CD 566-9 - Searching of Cells, Vehicles and Other Areas, CD 566-12- Personal Property of Offenders, CD 568-3 - Identification and Management of Security Threat Groups, CD 730 - Inmate Program Assignment and Payments, CanadaUnited States Regulatory Cooperation Council, To allow inmates to purchase items sold through an inmate canteen operation, run according to generally accepted business practice and, to the fullest extent possible, by inmates. If you have questions about your immigration detention, you may contact staff at the CBSA at Toll-free: 0-800-240-0171. Correctional Services offers a variety of programs to inmates. If you wish to have mail you have received placed in your property, you must put in an Inmate Request Form. At 20 minutes, the call automatically ends. Money you receive while in an institution is added to this account. Bladder control protection All inmates must obey the rules of the institution and the Regulations under the Ministry of Correctional Services Act.

Please note that the institution is not responsible for loss or theft of your canteen items. Restrictions on reading material may apply where there is reasonable cause to believe that the material would impact the security and safety of the institution. The Beta-test phase will be thoroughly tested May 10, 2020. You should also tell the staff if you know of an inmate who cannot speak or understand English. If you are not satisfied with the superintendents response, you may contact the regional director in writing to explain your complaint and what steps you have taken to resolve your issue(s). You can do this by submitting an Inmate Request Form. The superintendent may cancel it as needed due to circumstances such as bad weather a security concern. Please note that your Inmate Request Forms will be stored in your inmate file once completed. Institutions have nurses, mental health nurses, doctors, and psychiatrists. Some newspapers and magazines may be purchased through the institution canteen. To make bail arrangements on immigration matters you must contact the Canada Border Services Agency (CBSA). It is easy to use, with standard computer equipment - all you need is a webcam and microphone. Calls and Charges If you are the recipient of an inmate's call, a recorded message will announce the inmate's name and facility, the type of call - collect or prepaid - and that the call will be recorded. Inmate Canteen User Guide App to Use: Inmate Canteen (Available for download on App Store or Google Play) Website to Use: inmatecanteen.com Video Visitation: Video Visitation must be done from a computer using Google Chrome and an updated flash player. The only letters you may seal are letters to your lawyer, the Ombudsman of Ontario, the Correctional Investigator of Canada, the Information and Privacy Commissioner of Ontario, the Ontario Human Rights Commission, the Human Rights Tribunal of Ontario, the Human Rights Legal Support Centre, the Office of the Independent Police Review Director, the Senior Medical Consultant, the Manager of Corporate Health Care, and the Client Conflict Resolution Unit. Save travel expenses, time, long lines and parking fees with at-home video visits. Inmates will only be allowed one holiday canteen per calendar year, In order to assist in fulfilling the requirements set out in paragraph. Visitors, as well as their personal belongings, will be searched thoroughly. Denture cleanser, Any regular soap or soap for sensitive, You can use the money in your trust account to buy items from the canteen and phone services (see Canteen section). If you do not want to apply for parole or for your parole board hearing to be automatically scheduled, you may give up (i.e. The infractions described above may also lead to criminal charges. Institutional staff can assist you with the application process. All contraband will be removed. With the GettingOut Visits app, it's easy to visit anytime, anywhere from your mobile device! The appeal period for provincial offences is generally 15 days from the date of conviction or sentence. If you have not been given a chance to request a special diet or tell staff of your special diet requirements during your admission or your initial health assessment, you may make a request using an Inmate Request Form. Calls must be answered within a 3 minute window at the receiving end. Every week after that, you will receive more paper to send two letters at no cost. There are a few different options to file a complaint depending on the police service involved and/or the nature of complaint. If you are serving a sentence, you can be credited with up to 15 days for each month served for demonstrating good behaviour by following institutional rules. Once the conditions are met, the Justice of the Peace may advise the institution that you can be released. Items at the prison canteen can be bought in two ways: In-person sale; an inmate personally makes the purchases at the store. Other forms of family violence that are suspected or occur during a visit will be reported according to various provincial statutes. If you dont have enough money to pay the fine yourself, family, friends, or other people you know in the community may pay it for you. 3. Canteen items include stationary, books, puzzles, beauty aids, etc. *Money deposited for communications is NON-REFUNDABLE. . Temu. If you are released on parole, the Ontario Parole Board must approve your travel plans before you leave the institution. Total Football. The police service will forward your complaint to the Office of the Independent Police Review Director (, You can send a written and signed complaint directly to the. This date is known as your parole eligibility date. Our services allow you to safely and securely send care packages, video visit from a remote location, and purchase credit for your loved one. At the end of the visit, visitors and their belongings will be searched. Inmates are encouraged to read and access information that is commonly available to the public. This report will contain information about your plans upon release. Video Visitation. You will be provided with three nutritionally balanced meals each day. St. Lawrence Valley Correctional and Treatment Centre. You can ask staff for help if you do not understand why you are in segregation conditions or if you need help participating in the segregation review process, You can also ask staff for help if you have a, someone to translate information for you in another language or in sign language, a visit from an Elder and or spiritual advisor, a change to your medical or religious diet. If your appearance has been altered, you may need to take another identification picture. To request early consideration, you should put in a request to see the ILO. CCRL keeps a record of all calls received. Inmate Canteen for Android By Turnkey Corrections Free Developer's Description By Turnkey Corrections Inmate Canteen is now Mobile. Inmate Canteen Video Visiting is now available using right in your web browser. For large withdrawals, you may be asked to provide bills (such as rent, utilities) to support your need to remove the funds. This may include things like medical appointments and probation office reporting conditions, etc. You will be told the results of the misconduct interview. The institution will usually store only the property you are admitted with. If you wish to see your health care record you may submit an Inmate Request Form to the health care manager or senior nurse. You must apply to go to the Algoma Treatment and Remand Centre for treatment. You may also have access to some other facilities that have specialized treatment if you meet the criteria. If you need special consideration for a medical or health-related condition, for example pregnancy, you may speak directly to a nurse. Instead, the hearing is an opportunity for you to discuss your offences and how you plan to keep yourself from committing a crime in the future. In an open visit, there is direct contact between the inmate and visitor(s). Public inquiries can be directed to CBSA by mail (see above), by email contact@cbsa-asfc.gc.ca or by accessing their website. The ministry also has a focus on Afrocentric programs, such as the African Canadian Excellence (ACE) program that addresses the needs of black male inmates. If you are not satisfied with the resolution, the CCRL advisor can let you know about other options for pursuing a complaint. You can ask health care staff what your options are for individual or group support. Upon admission, you will receive a handout that outlines the rules and expectations that you must follow and explains what happens if you break the rules or receive a misconduct. Once completed, you must return the form to a staff member who will forward it to the appropriate department. We know that the imates are looking forward to hearing from you again soon. If this will be difficult for you because of a disability, please tell a staff member. We've had great feedback from these visits, and the inmates have truly loved the visits they have had. If you would like to attend a program, would like more information about a program, or would like to be removed from the program you are in, please complete an Inmate Request Form. Inmate email, SMS messaging, picture mail, video visiting, and calling is a privilege and not a right. Utilizing powerful technology to allow a very broad reach to participants Public inquiries can contact the CBSA directly at 416-401-8516 or for information concerning the Access to Information and Privacy request process can be sent by mail (see above), email to ATIP-AIPRP@cbsa-asfc.gc.ca, visiting the CBSA website. The programs offered to inmates vary from institution to institution, but they generally fall under the following categories: Core programs are designed to be responsive to your needs and consider any Human Rights related need. tablets, cell phones, etc) 2. Temporary accommodations can be considered to help you better manage your situation. The value of an item registered on the Inmate Personal Property Record will not be reassessed over the course of the item's life. Inmate Canteen. Before your parole hearing, the ILO will interview you to prepare your parole plan in a report for the OPB to read. You will be seen by a health care professional as soon as possible and then on a daily basis. All inmate telephones are shut off between the hours of 11 p.m. and 6 a.m. seven days a week, unless otherwise authorized by Correctional services. Conditioner Your appeal letter must be sent to the inmate trust clerk at your institution so that the fee and the cost of the money order can be taken from your trust account. The Ministry of the Solicitor General is committed to overall public safety and ensuring Ontarios communities are supported and protected by effective and accountable law enforcement, correctional services, death investigations, forensic science services, emergency management operations and animal welfare services. If you want to be transferred to another institution, you must write to the superintendent. Special brunch meals or other food service options may be provided on weekends and holidays. Video visits are a maximum of 50 minutes. Staff will let you know how many hygiene items you are allowed to have. If you are required to report to a probation and parole officer (PPO) after your release from the institution, the Institution Liaison Officer (ILO) will provide you with the address of the probation office that you have been assigned to as well as some reporting directions. The inventory should be kept at the lowest level possible. The inmate will also be searched. Inmates can make purchases for PFVs from their current and/or savings account.

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