CAN SOMEONE PLEASE FIX MY REFRIGERATOR!!! The thing that bother me the most was that their was no sense of urgency on Sears behalf. Consumers calling LG for replacements are experiencing severe backlogs in getting After 4 phone calls to Kenmore who repeatedly transferred call without checking for recall, on the 4th call I was told there is a recall. I had Sears come out and replace it last week to the tune of over 1200 dollars! I contacted Sears warranty they sent a technician out today 9/23/19 I was told it would cost me $858.23 to fix the problem. So it appears that the $2600 refrigerator becomes useless after either 1 or 2 years. Didnt realize how many people have had the same problem with kenmore brand. Help me,please. Unbelievable! Kenmore Elite refrigerator water filters; Estate refrigerator water filters; Main causes: control board or cold control failure, broken compressor start relay, compressor motor failure, defrost timer problems. Thank God we have a home warranty! Fridge stopped working and I called customer service 888 536-6673 and was told by rep Carmen that due to recall and class action lawsuit if the problem was the compressor which has a 10 year warranty I would only be charged a $129 service call, the compressor and its installation would be free of charge. serial # 702KRJUO3228.I have bought a lot of LG products but after this I won't. WebThis 30.6 cu.-ft. (claimed) French-door Kenmore Elite KLBH031ATE refrigerator has . Same issues. They would not take responsibility and would not put me through to Customer Relations. I have gotten so many quotes all telling me cost is $1200 to fix and to stay away from LG. Find an old refrigerator, plug in, turn on, unload my food, take to the old working refrigerator. This cannot be right! I inherited her house and the refrigerator. Called a bunch of appliance repair companies and had a few who asked for the model number and since it is an LG built, they did not want to come out and check it out. They apparently just settled a lawsuit just like this one and STILL DOING THIS TO PEOPLE!? We got the part yesterday and now I am on the phone trying to see if we can get the repair guy to come out before 12/24, however, their automated robotic system wont let you reschedule sooner. The ice maker has stopped producing ice and makes noise that doesn't sound normal. Freezer went 1st. I purchased a Kenmore Elite (made by LG) in 2015, and in 2019 the compressor went bad, now a freon leak and both condensers have failed (2021). The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. However, a technician never showed up. I purchased the whole Elite Series of Kenmore appliances in 2014 along with the extended warranties and in December 2018 while cooking Christmas Dinners my oven went completely out so far I have had to fix the stove myself because sears informed me they had no longer anyone in my area to repair it and everyone wants to charge an arm and a leg so I followed a u tube video and narrowed it down to the electronic board and fix it for a little over $500 and now in May 2019 my refrigerator all of a sudden quit working overnight. If so, please add me. He said LG has come out with a new linear compressor that should last longer but it is made in China. I purchased Kenmore elite french doors freezer on bottom. Refrigerator stopped working over a week ago still waiting on Sears to replace compressor that is under warranty. I too, bought a Kenmore Elite (really LG ) Trio refrigerator, with bottom freezer, in April 2015. How can this happen after only three years when they normally last 12 years?! Or replace it. The fridge is just 6 months old, still under LG warranty. Terrible waste of $800.00 dollars. If anyone starts a class action lawsuit pleas include me in that group!! I thought I took a step forward in recovering from the eruption just to go backwards again. Replaced FF evaporated. Do not purchase Kenmore or LG. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. I cannot believe that a recall was issued for the LGs but not the Kenmores and there is no remedy to make the purchasers whole. Bought my Kenmore in July 2019 for about 18 months. January 1st of this year I noticed the fridge and freezer were not cooling. Compressor runs non stop. Model number 795.72053.118. She passed away in 2020. I call the warranty who sent out a part and told me a repairman would contact me. I hve an appt for a LG repair tech to come out to fix this Friday. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. What has happened to Sears quality and customer service??? ft. Smart French Door Bottom-Mount Refrigerator - Stainless Steel in August 2017. Oh man, just came across this site. Now in 2021, we have replaced the condenser, compressor, drier filter, computer board, and a freezer evap cover and fan within 6 months. Never delivered. I looked up the Better Business Bureau comments on Sears Home Services and man oh man, there are tens of thousands if not more of comments with people in the same boat as me and you. My husband suggested getting this repaired and putting it in our garage as a backup but how long would at last a few months possibly a year . Lights not turning off in my Kenmore Elite Refrigerator model# 79577563600 causing the plastic cover to melt. As far as we know the compressor has a 10 year warranty and they should be replacing it for free because Im not paying them since the unit wasnt cheap and after trashing so much food!! Same thing here, we bought our fridge in 2017, stopped cooling completely. He said that LG/Kenmore appliances are complete garbage! It is now November 7,2018 a Sears repairman came out after another Service Company was out 3 times and they got my water dispenser working but the unit still wasnt cooling they said that another complaint file would have to be started before they could replace the defective compressor. American Home Shield will not cover either because should be under warranty. This is definitely not fair to the consumer for this company to steal our money. This guy informed me this is typical for these LG refrigerators and he does this work at least 1-2 times a week and he said don't be surprised if the replacement doesn't do the same thing because they have not fixed the problem in the replacements. they said warranty has run out. Replaced with new part to receive the same error code. We purchased a Kenmore Elite refrigerator model 795.74025.412 serial number 802KR01187 in 2018. So frustrated and angry to read this class action case was dismissed so the original plaintiffs got a fat settlement and the rest of us are screwed! I hope the people who settled the class action are happy, because nobody else is. Im all for legal action against them both. My number is 795.71053012. I unplugged the refrigerator. Total waist of my hard earned money. I paid $2,000 for this refrigerator, and it only lasted 4 years?!? I am being charged for a replacement compressor. it was the compressor. Also, he informed me that the condenser was emitting a lot of heat. 4mo ago water stopped dispensing, thought it was clogged. We have now been given a chance to repair for $ 1500. The compressor is not running. He then informed us that our compressor was bad and that it would take a week for the repair work to be done. Sears Tech came out charge $99 for the service call and changed compressors, stated they have design issues, I expect this to happen again. This week I came home and found water dripping from the ice dispenser. Looks like another class action lawsuit is needed for these Kenmore refrigerators (if there is no ongoing lawsuit currently). On November 13,2018 ice maker stopped working and food in freezer started thaw Out. Everything was defrosted. I took delivery of my Kenmore Elite on June 2, 2022 and the compressor stopped working on July 9, 2022. He charged me $100 to do nothing but say the compressor is bad, youll have to go through Sears and showed me a clause in th instruction booklet that states sealed refrigerant systems (compressor etc) were covered parts only for an extended period of time. Purchased a Kenmore Elite, model 79574023412 in 2016. Only option home services offered was reschedule appt 2 weeks away on May 14, 2020. repair company is saying that even that may not fix the unit as it may need a compressor. Refrigerators should last more then 2 yrs. We did not purchase a Sears service agreement so how can they just null in void a manufacture warranty for the parts contained in the frig by another company? New Compressor is the"UPDATED UNIT with UPDATED SOFTWARE in the PCB. Supposed had a ten year warranty.
It also was the compressor. The compressor failed after 3 years, one week and I was charged $650.21. I have always had GE Products. I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. Appliance repair man said the LG compressor is defective and will have to be replaced. We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. After reading everything I can find on internet, I think Im screwed! Is this refrigerator model in any kind of recall. Model # 79574307810. LG was clearly at fault here threw some money at the plaintiffs and they quickly screwed the rest of us. My Kenmore Elite Refrigerator stopped cooling on 12/31/22. They obviously know the problems, yet lie to their customers. Plaintiffs Shannon Marriot and Michael Wasle both bought Kenmore Elite branded refrigerators in 2016. WebKenmore 10657287790 side-by-side refrigerator parts - manufacturer-approved parts for a proper fit every time! I just had the same issue as Jayme. We cant wrap our head around them saying they will give us $1,999.99 toward a new refrigerator but we need to go on their Sears.com site to purchase another. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. Sesrs Kenmore Elite 2018 failed compressor & electronics board. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. I have a "case manager" that I sent an email to ( no response) and I also sent a text message to which no response. We paid for labor but not parts. Had it repaired after waiting approximately 3 mos for warranty service. Another year later and we are having the same issue. Will not ever buy anything from them again. Then ice maker went out a month later. No fridge since June 2022. Still no refrigerator. The fact they know this is a faulty compressor and still sell them and not want to stand behind them is beyond my understanding. It is not working. I had to buy a used frig to get me by until i can save up money to have a repair man fix the frig. Neither Kenmore (Sears) or LG would help. When I complained about the misinformation the warranty person on the phone offered me $500 towards the purchase of a new refrigerator from Sears. Now the generator is gone. A repair tech came out and said it was the compressor and that Sears would have to repair it. I had just gone to the grocery store and lost hundreds of dollars of food. Talked to 5 different repair men. It has a tube heater, but you can't get to it. The fridge stinks and we have lost over $1000 of food. We are looking at the possibility of going to Best Buy or Loews and just getting a new refrigerator. I believed that Kenmore was one of the best now I believe they re the worst. I purchased a Kenmore Pro, model number 795.79993.510, on 12/4/2015. None available. We just returned this morning 9/24/2018 from weekend away to a non-working LG fridge. I have no direction or quality customer service.
I also was informed by a local appliance repairman that he would not attempt to repair any LG 795 models and that LG should not charge for parts and labor for this defective compressor. Cost 2600.00 new. We purchased a Kenmore Elite Refrigerator model #795.73157.610 right after we bought it. WebKenmore 1068664397 refrigerator parts - manufacturer-approved parts for a proper fit every time! I am telling you what my warranty says. It's a side by side. NEVER buy LG. And its sounds like its going to be not cheap to fix it! My refrigerator LG compressor went out .had to replace all my flooring on my house.oil all over the place,LG wants to charge me for there leaking compressor unbelievable service I will never buy another LG refrigerator cost me $2600. First a recall, then the ice maker, now it produces no cold air at all. These LG and Sears executives are knowingly selling people faulty fridges and then making more money by selling them more faulty parts! We purchased a Kenmore refrigerator just before the pandemic. not even frozen. In the past every appliance, tools came from Sears. It is the compressor. I had a repair tech come out and tell me it is the compressor. When I explained where the warranty information came from, they said I had to call Kenmore. Freezer not freezing. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. Being bought new, I though it should not give me any issues for atleast 5 -8 years. I took delivery of my Kenmore Elite on June 2, 2016 and the compressor stopped working on July 9, 2022. I bought it in 2014. We are going to lose a lot of food. It is 8.5 years old. Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. Now looking at a repair bill of over a 1,000.00. The repair said the compressor gone bad. LG is willing to fix it per our repair serviceman but Sears is unwilling to release the serial number so LG can authorize a work order number. Learn More. My husband and I purchased an LG French door refrigerator January 25, 2021. Same complaint. I bought a Kenmore Elite 3 door refrigerator in 2012 (model 795.72043.110) and last week it stopped cooling. A french door, bottom freezer made by LG, which I didn't know or I wouldn't have bought it. Kenmore Elite model number 795.74093.41, bought it in 2016 and broke 2020, apparently my model was not cover in the previously lawsuit, i have all documents ready make this class action happen. I said yes you said that last week. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. Design LG inline compressor failed 12/21. Used it 3 years. The food heated up and I have thrown everything out as it could be dangerous to consume. After leaving the refrigerator compressor did not reach the point of cooling or freezing. My sister bought one in either 2017 or 2018. Don't buy LG. I was informed by the technician I had an LG and not a Whirlpool. This was with deals as I bought all new Kenmore appliances for the whole house. later it failed. Why is LG allowed to continue selling product in the US that they know is defective? 
I still have the paper affixed to the inside of the fridge. Have been 3 months without a refrigerator and Sears still will not repair the faulty compressor in our Kenmore Elite french door refrigerator. Tech advised me to dispose of refrigerator all together and never to purchase another LG, Kenmore, or Samsung unit. This is wrong and no fault of the consumer. I purchased a Kenmore Elite Tri-Door w/ door-in-door and exterior water/ice dispenser, Model 795-74033411. I purchased a refrigerator in 2018 it stop working I have to.pay for labor over 600 dollars. went to work the next morning, only to come home to water all over the floor from the ice melting in door. The repair man told me that he had those model with the same problem for that year. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. Do these big companies even care? Lg said we had to contact Sears. I didn't think I needed to buy it because most refrigerators last longer than a year??? The fault code says 22 when running in test mode which is the start relay/thermistor. I paid $2,760 for it; now I don't know whether to try to get it repaired or buy a new one. My refrigerator should last longer than 6 1/2 yrs! As of today, 8/5/21, the unit has stopped cooling. This switch controls the cooling to the refrigerator The technician said that the I needed a new condenser which would be no charge because that's covered under the manufacturer's warranty and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $49 a month but it would cut the $495 in half. Compressor is still under warranty. Thankfully the compressor was covered but the labor was of $700. my Kenmore Pro refrigerator has broken 6 times in 1 year. The ice maker stopped working, froze up. We purchased our Kenmore Elite model #795.73167.610 in August 2018 with extended warranty. Model # 795.79044.310. He replaced the part and mentioned that it may not work and something major could be wrong. I am in contact with a lawyer regarding class action. No wonder Sears went bankrupt. Purchased a Kenmore Elite model 795.74025.412 in 2016. After many calls, the technician finally confirmed in late October that the compressor was dead and she ordered the parts. When asked what do we do to feed our family of five until then, we were told "we can give you a curtesy $!20 to refund the food loss." Sears could not come out until March 21. Just learning about Kenmore/LG refrigerators. Freezer ices up. The local repair man said the replacement compressor would most likely fail in 4 years or less, and recommended I buy a new refrigerator. Lost all our food. We agreed to go ahead with the repairs. Lost $279.00 in Groceries. This was all right before Thanksgiving. Oder coming from my refrigerator. LG nor Sears will act. Appliance guy came out and said Webminecraft particle list. When we started to have problems with the water dispenser they came out and had to replace tubing and some other device (dont remember what it was). Terrible service and cost from Sears. We call Sears to have a service person come out and make the repairs. I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. Kenmore elite fridge model # 795-77579600 the inside lights stay on when doors are shut, which caused the lighting housing to melt, charred bulb sockets, a rise in temp and loss of contents, not to mention nearly starting a fire. This was due to the fact that he said the evaporator coils should be replaced with it if I wanted the fix to last. For a new refrigerator every year, someone has to take responsibility!!!!! replaced the compressor and $959 dollars later it started to cool down again. It is only 1 and 1/2 years old. How is this fair to the consumer? No wonder they are going bankrupt, I paid $2200 for this refrigerator and have only used it 11 months when it quit working. settlement administrator or your attorney for any updates regarding LG wont replace and have a call into Sears to price a repair. The whole inside of the bottom freezer draw forms a layer of ice. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. The is the first time that we have ever experienced a situation like this with a Sears product! I would like help from anyone this was a 3500.00 refrigerator. My GL refrigerator serial # 610MRMD1Z419 purchased in December 2019 has stop working, not getting cold, in my opinion it should be part of the recall as well. Sears, Kenmore, LG, and whoever else needs to handle this immediately. We purchased a Kenmore Elite Refrigerator (LG) from Sears on 10-16-16 and was delivered on 10-24-16. I discover that this KENMORE ELITE name, which I know and trust and buy for its quality and performance and durability/dependability , is just on the outside when its actually an LG. What??? Learn More. It is just ridiculous how much I have had to go through to get a technician. May 2018, I purchased a Kenmore Elite French Door Refrigerator with a lower freezer unit, model #795-74025412 (28 cu. Bought and installed new from Sears in 5/17. Bought Kenmore 111.73025711 KE186E03570172 on 4/15/19 from Sears. I bought a Kenmore refrigerator from sears on 9-5-18 it was regular $700. The compressor is the only part still under warranty. this refrigerator is less than 5 years of purchase. I purchased Kenmore elite refrigerator model # 75.73157.610 ,Jan.2017. Last Monday, 7/9/18 the unit failed and stopped cooling, causing both the refrigerated and freezer sections to actually get warmer than room temperature. I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. Monday, Nov 28th called several repair men and then found out the model was actually an LG "by Kenmore". ESPECIALLY AFTER PAYING 4 THOUSAND FOR THE FRIG?
This was purchased about 4 or 5 years ago. I would also have to pay the labor charge in excess of $300. I would like to get my $1100 in labor and my lost reimbursed. They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. There are plenty of other folks who could use to be in on it from what I have read. We are on a fixed income and this has been very troublesome for us. Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. I guess Ill jump on the wagonReluctantly. We have had two technicians out, one put freeon in but it seems to run all the time. My question who is going to help me? Serial # 709kr00501. We are out of $5,000.00. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. My breastmilk is now gone for my baby. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. Webnotts county best players Navigation. We paid almost 3k for this refrigerator. I need help. 4 years old and a really Bad time in our life. We feel forced to go to their site to purchase a refrigerator that cost double. Had 4 conversations online with Sears concerning this issue (with refrigerator) but Sears is more concerned with selling Home Service Warranties then repairing the products they already sold. The repair tech said the LG compressor was shot but not worth repairing. I bought a Kenmore refrigerator in May 2019. Both read 60' Fahrenheit. Model #795.74023.410 Freezer and refrigerator stopped cooling. After leaving the refrigerator compressor did not reach the point of cooling or freezing. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again.
Paid over 2800.00 for it and was assured by the sales person that the problems with the compressor had been corrected on these newer model. Web1978 mustang king cobra for sale sending wedding invites to billionaires kenmore elite refrigerator model 795 recall. Bought a new refrigerator but it wont be here until Monday today is Friday and now the refrigerating part is not cooling. I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. In December 2022 it stopped cooling. Called sears, where we purchased the unit and they didnt have anyone available to come look at the fridge for another week! Bought brand new $3200 Kenmore Elite fridge in 2017 (on 3rd compressor) $750-$1000 for each of the 3 repairs (Using the same faulty compressor all 3 times!) We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. Here for almost 3 hours, on his phone for 3/4 of the time. I have lost all confidence in LG and their Sears repair techs. In fact, all the lights inside and outside work. 3 years from a fridge. That warranty will cost us $600.00 a year. I am getting the compressor replaced. Horrible customer service. Bought my Kenmore Elite May 2019. LG lost the class action lawsuit. I called Sears and they couldn't get out until Jan 12th so i called a local company. I WORK HARD FOR MY MONEY NOT TO HAND IT OVER TO A MILLION DOLLAR COMPANY. Purchased a Kenmore Elite bottom freezer model 795.73153.610 in August if 2019. My 2019 Kenmore Elite stopped working due to a bad compressor. Kenmore Elite and Kenmore PRO refrigerators have extended coverage. We have had to cancel our Christmas dinner get together since we have no place to store food. Purchased kenmore elite refrigerator 795.73033.410. Again now March 2020 same issue. 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kenmore elite refrigerator compressor failure lawsuit