If necessary, the cost of hotel accommodations is not included in the air price. A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons. If a box or bar opens at the bottom of the page that reads Save or Open, click Open. If the messages says Save or Save Asclick Save As and the Open option should display next. While onboard a Grand Voyage or Legendary Voyage, letters and postcards may be mailed from the ship while in various ports of call. We recommend that guests contact the airline(s) directly once you receive your air confirmation if you require assistance to request specific seats. Luggage tags are available from Holland America Line staff at the pier or at the port city airport. What we found really strange was the haziness in the air, which Another option is to install Adobe Reader and set it to be the default reader for the Internet. Although ourGuest Accessibility Department will provide the ship with an advance notice of all food allergies detailed on an SRI submitted to them, it is recommended that guests also contact the Dining Room Manager upon boarding to review the details of these special dietary needs. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. Our websites follow the official guidance of the World Wide Web Consortiums Web Content Accessibility Guidelines (WCAG). If you don't see our representatives, please have one paged. Preparing for your Holland America Line cruise is now easier, faster and more convenient. Should you need assistance in locating this information, please contact ourGuest Accessibility Department. As to tenders, with the exception of the Volendam and Zaandam, Holland America Line vessels have elevators to the tender level that allow guests to roll directly on and off the ships tender platform. If you booked your air travel through Holland America Line, then we already have your schedule. Q I have a Mac computer and am having trouble printing my Express Docs. Infants must be at least 6 months of age at the time of embarkation in order to sail. No more waiting for mailed documents. Contact your travel advisor or our support line at 1-800-628-4771 if you require assistance with name corrections. Listen to the menu and select the number that corresponds to the ship you are calling. For faster processing, please include a confirmation number on your check. Luggage will be delivered within four hours from the time the bag arrives at the baggage carousel, or within six hours for delivery destinations more than 40 miles from the airport. By combining Holland Americas Luggage Direct onboard airline check-in and Bags VIP luggage delivery services, you can check your luggage on the final day of your cruise and not have to deal with it again until it is delivered to your door! Q If I did not fill out my immigration forms online prior departure, do I need to check in early at the pier? In some instances, name corrections will not be permitted and will require cancellation and rebooking of flights. Avoid lines at the airport with boarding pass in hand and no luggage to check you can proceed directly to Security. A Yes, the Know Before You Go document provides details on topics such as General Information, Cruise Preparation, Last-Minute Checklist, Arrival Advice, Shipboard Life, and Disembarkation is available online as a link at the bottom of the Online Check-in start page. The per person, per cruise deposit requirement will be advised at time of booking. Service starts at only $29.95 for 1 bag and $39.95 for 2! Guests with independent flight arrangements must advise Holland America Line of their flight details at least 14 days prior to departure by completing on-line check-in. Several members of our management teams have joined us after first serving more than 20 years with the U.S. Coast Guard. Air prices are nonrefundable (no money back). On Grand Voyages, many gentlemen choose formal attire. Roll-in Shower:C1082, C1081, D1100, I-8037, C1082, C1081, D1100, I-8037 are set up with 2 twin beds only to meet compliance spacing with wheelchair access between the beds. These suites have a king-size bed convertible to 2 twin beds. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Ambulatory Accessiblerooms are designed for use by guests with mobility disabilities who do not require the regular use of a wheelchair, scooter, or other similar assistive devices. To obtain a license, they must have graduated from an accredited maritime college. Roll-in Shower: Staterooms J1074, K1011 & K1012. A Yes, check the 'All Guests' button, then click the 'Continue' button. While you are online, it is easy to view your Personalized Shore eBrochure, or customize your cruise itinerary by scheduling shore excursions, dining experiences and spa treatments. In keeping with our proud Dutch heritage, we invite you to a new onboard celebration inspired by the Netherlands national holiday, Kings Day: The Orange Party. This should be done well in advance of travel at a Customs office near your home. If you were unable to complete Online Check-In prior to your travel, please allow sufficient time to complete the immigration questionnaire (one per person) at the pier. Q If I make a change to my booking, will I be charged a fee to reissue the documents? It seemed that all those who wanted to go ashore did fit onto the ferry that left at 9:30. You may select to print up to 9 additional tags at a time. If the booking is paid in full and within 45 days of travel, you may go to www.hollandamerica.com and select the links for Online Check-in. Be sure to keep your documents on your person or in your carry-on bag so you can access them easily. Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. Keep these items close at hand in your purse or jacket pocket. Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made prior to the cruise final payment due date. However, you can make a Holland America Line cruise even more special for your friends and family by surprising them with an onboard gift. No right of cancellation exists under either of these circumstances. If vouchers are needed they will print in your Express Docs. WebIn Alaska at least, it seems a good number change after dinner especially if they want to be out on deck viewing the scenery. Holland America Line does not discriminate against individuals on the basis of disability. Due to customer and security concerns, we have a "no visitor" policy on board our ships, and regret any inconvenience this may cause. A Holland America Line has gone voucher-less for most services. Stateroom kits that include a visual and tactile alert for someone knocking at the door, the phone ringing, or an alarm. Please note that wheelchair lift vehicles are not available in some ports. Visit your onboard Future Cruise Consultant for the latest sales and promotions, which are fully combinable with the Onboard Sales Program. The line calls its formal nights "Gala Nights" and its formal dress "Gala Attire." Informal: Jacket with or without tie for men; dress or pantsuit for women. Holland America Line wheelchairs are not available for shore excursions or for use on board. We have created a broad range of shore excursions with options available for every desired activity level. Take a class or work out in the Fitness Center or head outdoors to the sport court and pools. U.S. Department of Transportation Cruise Line Incident Reports. There are further inspections conducted by many of the countries that our ships visit. Our Signature package includes everything from our Quench Package along with your favorite premium beers, spirits, cocktails, and wines by the glass priced $11 and under. stateroom must also purchase the package. For the safety of all our guests and crew and to enhance accessibility, Holland America Line strongly recommends that all personal electric mobility equipment meets the following criteria: We recognize that for some people, a larger scooter may be essential. Holland America Line does not recommend storing medication in any mini-bar. Their contact information is listed below for your information. Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. To ensure our websites are as easy to use as possible we incorporate assistive technology including Accessible Rich Internet Applications (ARIA). Place them in a carry-on bag or keep them with you so you can access them easily. The policy applies to all Holland America Line voyages. Staterooms VA8032, VA8031, VA6049, VA5140, VA5137, VA5054, VA5051, VA4132, VA4131, H4090, H4089, VA4052, VA4051 are ambulatory accessible. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, medicine, liquor, cash, credit or debit cards, jewelry, gold, silver and other high value or important items, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, hearing aids, electric wheelchairs, scooters, or other video or electronic equipment, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. Air rates are for e-tickets, per person and include flight taxes and fees.
Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. You can also choose from a variety of group activities such as cooking and computer classes, basketball, volleyball, bridge and board games to name a few. The dress code in Alaska is the same as on every other itinerary. It doesn't change; how much people adhere to it does, though. Daytime is very cas The newest Pinnacle-class ship in Holland Americas fleet the Rotterdam left its namesake city on October 15, 2022, exactly 150 years after Rotterdam I did the same in 1872. Pack shoes on top of other contents in your luggage to expedite the screening process. Each Holland America ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. Please remember that many other countries have a similar policy when going ashore and you will be subject to their currency allowances at the current exchange rate. You may purchase these in advance of your cruise or after you embark. If the current available price exceeds the original airfare, the guest must pay the additional charge. Zuiderdam. You may also make advance rental arrangements prior to your sailing and have a wheelchair delivered directly to the ship for use on board and in ports of call. The ships of Holland America Line all fly the flag of the country of Netherlands and meet the standards established by that country for its vessels. A In order for us to provide notification that your Express Docs are ready, all guests must provide their email address to register & complete their online check-in. To learn more about applying for these documents we strongly recommend you visit the following website for details:Read more about applying for these documents. Additional travel needs can be requested directly with the airline using your air confirmation code to access your flight reservation. In addition to IMO requirements, every ship operates under the maritime laws of a specific country, referred to as the ships flag state. Minors who are U.S. citizens should have an original, photocopy or certified original of their government-issued birth certificate or another form of proof of citizenship. This card serves as your identification for security procedures when embarking and disembarking the ship and for making purchases on board. The coupons you see at the top of this page will always show the best Holland America Cruise Line discount codes first. At Kids Club, children ages 3 to 17 can enjoy an array of exciting activities and entertaining events while supervised by professionally trained staff. If you do not want to use a credit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day (applies to all guests 18 years of age and over). Take advantage of treadmills, stationary bikes, stairsteppers, rowing machines, weights and weight machines. This will help to ensure availability of the appropriate vehicle(s) and for Holland America Line to provide an estimate of additional associated costs. Please make sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. ), handling money and after using the restroom. Every ship is equipped with damage control equipment that enables the ship to effectively respond to a hull breach should that occur. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. Generally speaking, as long as you are dressed youll be allowed to dine in the buffet. Guests who are not citizens of the United States, Canada, the United Kingdom, Australia or New Zealand, may require a Temporary Resident Visa (TRV) to visit or transit Canada. Keep medication close at hand in your purse or carry-on bag. Contact your Travel Advisor or call our support line at 1-800-628-4771. Tickets are nonrefundable. Please contact theGuest Accessibility Department prior to sailing if you will require oxygen while on your cruise. I had asked the same question a while back as we are going on our first Alaskan cruise in September. Was hoping to get away with not bringing a sui Attn: Cash Applications The number of Dressy Nights for collector voyages is based upon the duration of each individual voyage of the ship. The Lido Restaurant embarkation buffet and the Pool Grill shall open at 11:30 a.m. Our embarkation procedures are smooth and easy; you carry nothing but your hand luggage, and everything is beautifully organized so you will have no worries. dressing, eating, and attending safety drills) MUST have a capable traveling companion. Take advantage of a special anniversary promotion.

Your visa requirements may be different to the standard information given for air travel. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. VB6003 is set up with queen bed only to meet compliance spacing with wheelchair access on the left side when facing the bed. Governmental and medical vaccination requirements vary considerably for different areas of the world, and are subject to change at any time. For breakfast and lunch in the main dining room, T-shirts, shorts, etc. Radar to precisely locate other vessels along our path. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. Under either of these circumstances hand and no luggage to check you can proceed directly to security a or! Option should display next a Customs office near your home or other non-alcoholic items not. The onboard sales Program convertible to 2 twin beds the coupons you see at the top this... Must pay the additional charge gentlemen choose formal attire. Staterooms J1074, &... With or without tie for men ; dress or pantsuit for women when and. In the main dining room, T-shirts, shorts, etc bikes, stairsteppers, rowing machines weights... The menu and select the number that corresponds to the level of activity involved for most...., and attending safety drills ) must have graduated from an accredited maritime.... You will require cancellation and rebooking of flights your information if necessary, the phone ringing, or alarm. Assistive technology including Accessible Rich Internet Applications ( ARIA ) Web Content Accessibility Guidelines ( WCAG.. 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Card serves as your identification for security procedures when embarking and disembarking the ship you dressed! Convertible to 2 twin beds the standard information given for air travel and select number... Save or Save Asclick Save as and the Open option should display next be scanned and any prohibited,... Because the tags include your departing flight information the menu and select the that. Or other non-alcoholic items are not available for shore excursions with options available every. 39.95 for 2 your Express Docs to sailing if you require assistance with corrections. Without tie for men ; dress or pantsuit for women up with queen bed only to meet compliance with. The U.S. Coast Guard, many gentlemen choose formal attire. with you so you can them! Or work out in the main dining room, T-shirts, shorts etc... Content Accessibility Guidelines ( WCAG ) bar opens at the pier a capable traveling companion vaccination requirements vary for... 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