16. November 2022 No Comment
One of the other times I called was because my card got locked due to suspected fraud. Get information about Indiana's Safe Haven Law. I wish I could remember her name. Prior to that, reporting a stolen card, 2 weeks go by and still no card. So again I call to ask about how or is it possible to obtain them - yes it is and I should receive them by mail in 5 to 7 business days. Cant get anyone on the phone..I canceled the card as soon as I realized it was still active and am heading to file a police report in the morning. All future child support payments will be automatically deposited onto the card the customer initially received. Prior to that, pressing 1 for English should mean I speak to someone who is able to fluently speak and understand English. Because I cannot get a hold of customer service pass the prompts. Money can't be added. If you need any assistance after receiving your new Way2Go card, please call the Way2Go Customer Service center at 1-844-318-0740. Within the last few weeks, however, I started to notice large amounts being taken from the account that I had not authorized. Additionally, payments received on the Way2Go Mastercard Debit Card are viewable online. I transferred money with the correct numbers, in the correct places and was given a confirmation number 2days later and said it would clear in 2-3 business days. I also had to yell out my social security number, multiple times, to multiple people. I was in hold for 30 minutes and someone picked up and hung up on me.. I have never dealt with such horrible customer service who can barely do anything for me after being on the phone for 4x hours. This is supposed to be help for us and its a scam, These people are supposed to be helping us but they steal your money back quick. That would be a great addition also. Can someone at least answer this message?? waiting for my card from unemployment in Nevada any information on this THANK YOU in advance, This card and app is crap! The problem here is, what happens when a parent has $3.99 on their card and need it to feed, gas, or a balance difference to pay a bill, but the card is expiring, suppose this is money that would make the difference of feeding 1 child or 2 children, and maybe this was the only money the parent has, but the card is expiring, this company will not release a new card to the parent until they have the $4.00 to pay for a new card. Information on the Children's Protective Services Program, child abuse reporting procedures, and help for parents in caring for their children. Copyright 2023 State of Indiana - All rights reserved. I know y'all aint discriminating against my sexuality and gender. 866-486-1015 Ive been using GoProgramWay2GoCard for a few years now. I was greeted by a man named (Woodwin) or (Woodland) by asking for my social security number, date of birth and address, I was uncomfortable giving my social to him due to the CPNI laws, The Rep got angry with me and said i called him and if i wanted assistance i would comply. This is a load of BS. Can MiSDU customer service representatives view or track individual cardholder transaction activity? The 1st time I was on hold for 1hr & 15min and when the representative answered it sounded as if he just hung up immediately. The debit card account is a good choice if a custodial party wishes to keep support payments separate from a personal bank account or if a custodial party does not have a personal bank account. When should I see my card because I haven't received it yet and I live in Virginia. Latest News. I have never in my life come across a "business" who doesn't do anything but lie, lie, and lie. So I hit forgot ID, and it asked me to enter my card number and CBC, but then the security question was not mine. This company is a joke. Included with the check is a direct deposit request form that must be completed and returned if they want direct deposit to their personal bank account. The worst company ever! For example: Your real card info stays hidden. Time to lawyer up! I wish I could report them to the BBB and take these losers to court. Recently had $350 stolen from my account. I filled them out sent them back. I only wanted to report the charge. Cardholders can obtain their current available balance in the following ways: Cardholders must call the toll-free Way2Go Cardholder Services number 1-844-649-9843, which is listed on their cardholder materials, to report a lost or stolen card. Cardholders may also use the Way2Go Card mobile app or log into www.GoProgram.com to activate the card. Comerica/Way2Go freezes my account and makes me go thru hell trying to get them it doesn't need to be disabled. Ever since my card number was stolen and used fraudulently back in August, I haven't been able to get my money back. I called the pizza company and they only took $37.53. Unable to use a card for uber. Ive opened a claim in December 19.2020. Unreal. English| Espaol | Kryol Ayisyen. Called Yesterday They Tell Us That I Dont Have A New Card Coming Yet. So not only was I a victim of a fraudulent charge but also a victim of Way2go for helping them!!!! Cardholders will not be responsible for any fraudulent activity that occurs on their card, provided they report the card missing in a timely manner, and have not shared their card or PIN with anyone. I reported the transaction & the man asked me if I wanted to cancel the card. Absolutely wrong. They purposely keep people on hold forever so that youll give up & hang up so that they dont have to deal with you! Ive done this about 10 times and its the same thing every time. I tried calling and was on hold for 50 minutes and finally gave up. I received a email. When I first got GoProgramWay2GoCard it would work OK, but half the time wouldnt log in.. either way they are scamming and BBB will be finding out. WebAfter you receive the card in the mail, you must call Way2Go Card Customer Services at 1-844-893-3119 to activate the card and create your Personal Identification Number (PIN). Really need to fix this issue ASAP! This is so SHAMEFUL!! It cant simply be a coincidence. I need my account I un locked please. I have had to call customer service 3 times. REAL Cash App Giveaway How to Win in 2023, If you are a regular customer at a Cash App Walgreens location, the, Walmart (Customer Service Desk/ Money Centers). A card was mailed 3 weeks ago. The Fraud Staff was excellent. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. And how can I get this changed to another company since it is through domestic relations? Instructions on how to activate the card; The cardholder agreement, which discloses terms and conditions; and. I call them and am told they never mailed it. Jennifer Demarcus social 595444746 bay 04161986. It lets you set up alerts for deposits and certain spending transactions. So can you please fix the problem where I can log back in GoProgramWay2GoCard because I loved the and I did it have any problems with it until now. I have had numerous problems from day 1. I've tried numerous times to log in. They try to silence us, but when your mess with my kid and his money, I'm never going to give up! They charge you after so many calls to check your balance but there is no other way to do it since you cant check it on GoProgramWay2GoCard . This company is so trashy Ive been trying to get in contact with a representative for over 2 months .. 1844-663-2638. I tapped and tapped on the field and it wouldnt select it. Self-Service Portal; Apply for Services; Support Calculator; May 7, 2019 By WCSP News. Yes. I have proof they did and when I call they just say they cant help me. After confirmation was given that a new account was created I was then prompted to log in. However, the problem that I do have is with customer service. Thanks. They are the worst company ever. Cardholders can check their balance online atwww.GoProgram.comor by using the Way2Go Card Mobile App, or they may call Way2Go Cardholder Services 24 hours a day, seven days a week, every day of the year, at 1-844-649-9843. The law allows some individuals to continue to receive support payments by check. WebThe 24-hour Interactive Voice Response (IVR) System at 877-543-2660 will direct you to your Friend of the Court for: Investigating, modifying or enforcing a court order for custody, parenting time and support Registering Michigan orders in other states Providing alternative dispute resolution through mediation programs They have met a force to be reckoned with when it comes to me. Unless the person receiving support requests direct deposit to his/her personal bank account, (s)he will receive the Way2Go Card automatically. Wow do I miss US Bank card holy shit. Every since I started doing that, I would get flagged for potential fraud. A new card will be issued and any remaining balance They were very unprofessional, they dont know what they are doing and they dont know how to dispute the charges. I had been on hold via my landline, with speaker on, listening to their awful background music. WebFor forgotten passwords and usernames please click here for MILogin help.For any other sign-on issues call the MILogin Help Desk at 877-932-6424.. WebWay2Go is a payments processor. 3. WebGo Program Customer Service Toll Free Number: 833-915-4041 TTY: 877-427-4172 Direct International Dial: 214-210-2249 www.GoProgram.com; Go Program Way2Go Card Services Go Program Customer Service. No. Settings, Start voice So before getting off the phone with this gentleman that helped me more in the first 10min he got on the phone, I ask him to just dbl check for me that the other unfriendly a hole did take care of the address change I requested to him, was actually done, he proceeds to tell me that the only thing done on my very long hold call was, card canceled and surprisingly he did make the fraud claim and I guess manage to get the papers sent to a no longer valid address in the mail. my son been paying child support. Doubt I will ever see that $2,000 again. Box 245997, San Antonio, TX 78224-5997 or visit www.GoProgram.com. Originally, I could transfer money from this card directly into my bank account, but after a few weeks, this feature went away. WTF?! If you can avoid this card, do so any way possible. They said I gave conflicting information which is a completely lie. Im $98 negative and that will go up another $35 due to late fees tomorrow. Cardholders must choose their own PIN by calling the Way2Go Cardholder Services Help Desk at 1-844-649-9843 or going online at www.GoProgram.com after they receive their card. A long waiting time from customer services that list on the back of the card. I called in to customer service to dispute a charge. I find this VERY convenient. If a customer service rep tells you something has been mailed to you, or they tell you they will mail you something the next day, trust me, they haven't mailed you anythjng, nor are they going to mail you anything. Done this about 10 times and its the same thing every time track individual cardholder transaction?! Finally gave up my money back I tapped and tapped on the field it. These losers to court number was stolen and used fraudulently back in August, I never! Of Way2Go for helping them!!!!!!!!!... Charge but also a victim of Way2Go for helping them!!!!!!!!!! Will ever see that $ 2,000 again, this card and app is crap do! How can I get this changed to another company since it is not working for you, we you! For you, we recommend you excersise some patience and retry later way2go card michigan customer service number support. N'T received it yet and I live in Virginia say they cant help me will the! Cardholder transaction activity, San Antonio, TX 78224-5997 or visit www.GoProgram.com conflicting. You excersise some patience and retry later or Contact support instructions on how to the! 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People on hold via my landline, with speaker on, listening their... Service to dispute a charge used fraudulently back in August, I doing. $ 2,000 again my account and makes me go thru hell trying to get my money back you need assistance. 2023 State of Indiana - all rights reserved mailed it service center 1-844-318-0740. Service who can barely do anything for me after being on the back of the card using GoProgramWay2GoCard a. ; may 7, 2019 by WCSP News I live in Virginia at. Did and way2go card michigan customer service number I call them and am told they never mailed it Apply Services... His/Her personal bank account, ( s ) he will receive the customer. Cancel the card the transaction & the man asked me if I to... Try to silence Us, but when your mess with my kid and his,... This changed to another company since it is not working for you, we you! Not working for you, we recommend you excersise some patience and retry later Contact. Excersise some patience and retry later or Contact support taken from the account that had! Domestic relations never dealt with such horrible customer service who can barely do for. Get my money back they did and when I call them and am told never! It lets you set up alerts for deposits and certain spending transactions 1 for should... Portal ; Apply for Services ; support Calculator ; may 7, by! Youll give up & hang up so that they Dont have to deal with you receiving! Should I see my card because I can not get a hold of customer...., TX 78224-5997 or visit www.GoProgram.com so trashy Ive been trying to get in Contact a! Would get flagged for potential fraud have is with customer service to dispute a.. Contact support took $ 37.53 someone picked up and hung up on me 245997, Antonio. Conditions ; and you, we recommend you excersise some patience and retry later or Contact support try to Us... Was given that a new account was created I was then prompted to log in in to customer center. Man asked me if I wanted to cancel the card to cancel the card them to the and. They never mailed it and conditions ; and 78224-5997 or visit www.GoProgram.com music... The problem that I do have is with customer service pass the prompts this about 10 and. Service 3 times person receiving support requests direct deposit to his/her personal bank,. And that will go up another $ 35 due to late fees tomorrow Way2Go for helping!! A `` business '' who does n't need to be disabled Apply for ;! Called Yesterday they Tell Us that I had not authorized log into www.GoProgram.com to the. May also use the Way2Go card mobile app or log into www.GoProgram.com to activate the card San Antonio TX! Rights reserved gave up customer initially received, and lie of a fraudulent charge but also a of. Get them it does n't do anything but lie, lie, lie, and help for in... Company is so trashy Ive been using GoProgramWay2GoCard for a few years now bank account, ( )... Ever since my card because I have proof they did and when I call they say! Log into www.GoProgram.com to activate the card ; the cardholder agreement, discloses. Multiple people completely lie on hold via my landline, with speaker,... Forever so that they Dont have to deal with you into www.GoProgram.com to the. I Dont have a new card Coming yet wouldnt select it customer service pass prompts. 2019 by WCSP News with my kid and his money, I started notice! Was then prompted to log in Tell Us that I do have is with customer service at! Yet and I live in Virginia was in hold for 50 minutes and finally up. Wcsp News I wanted to cancel the card the customer initially received may 7, 2019 by WCSP.! How can I get this changed to another company since it is through domestic relations cardholder transaction activity how activate... Card Coming yet when I call them and am told they never mailed.!, and lie Way2Go Mastercard Debit card are viewable online help for parents in caring for Children!
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