way2go card michigan customer service number

16. November 2022 No Comment

One of the other times I called was because my card got locked due to suspected fraud. Get information about Indiana's Safe Haven Law. I wish I could remember her name. Prior to that, reporting a stolen card, 2 weeks go by and still no card. So again I call to ask about how or is it possible to obtain them - yes it is and I should receive them by mail in 5 to 7 business days. Cant get anyone on the phone..I canceled the card as soon as I realized it was still active and am heading to file a police report in the morning. All future child support payments will be automatically deposited onto the card the customer initially received. Prior to that, pressing 1 for English should mean I speak to someone who is able to fluently speak and understand English. Because I cannot get a hold of customer service pass the prompts. Money can't be added. If you need any assistance after receiving your new Way2Go card, please call the Way2Go Customer Service center at 1-844-318-0740. Within the last few weeks, however, I started to notice large amounts being taken from the account that I had not authorized. Additionally, payments received on the Way2Go Mastercard Debit Card are viewable online. I transferred money with the correct numbers, in the correct places and was given a confirmation number 2days later and said it would clear in 2-3 business days. I also had to yell out my social security number, multiple times, to multiple people. I was in hold for 30 minutes and someone picked up and hung up on me.. I have never dealt with such horrible customer service who can barely do anything for me after being on the phone for 4x hours. This is supposed to be help for us and its a scam, These people are supposed to be helping us but they steal your money back quick. That would be a great addition also. Can someone at least answer this message?? waiting for my card from unemployment in Nevada any information on this THANK YOU in advance, This card and app is crap! The problem here is, what happens when a parent has $3.99 on their card and need it to feed, gas, or a balance difference to pay a bill, but the card is expiring, suppose this is money that would make the difference of feeding 1 child or 2 children, and maybe this was the only money the parent has, but the card is expiring, this company will not release a new card to the parent until they have the $4.00 to pay for a new card. Information on the Children's Protective Services Program, child abuse reporting procedures, and help for parents in caring for their children. Copyright 2023 State of Indiana - All rights reserved. I know y'all aint discriminating against my sexuality and gender. 866-486-1015 Ive been using GoProgramWay2GoCard for a few years now. I was greeted by a man named (Woodwin) or (Woodland) by asking for my social security number, date of birth and address, I was uncomfortable giving my social to him due to the CPNI laws, The Rep got angry with me and said i called him and if i wanted assistance i would comply. This is a load of BS. Can MiSDU customer service representatives view or track individual cardholder transaction activity? The 1st time I was on hold for 1hr & 15min and when the representative answered it sounded as if he just hung up immediately. The debit card account is a good choice if a custodial party wishes to keep support payments separate from a personal bank account or if a custodial party does not have a personal bank account. When should I see my card because I haven't received it yet and I live in Virginia. Latest News. I have never in my life come across a "business" who doesn't do anything but lie, lie, and lie. way2go So I hit forgot ID, and it asked me to enter my card number and CBC, but then the security question was not mine. This company is a joke. Included with the check is a direct deposit request form that must be completed and returned if they want direct deposit to their personal bank account. The worst company ever! For example: Your real card info stays hidden. Time to lawyer up! I wish I could report them to the BBB and take these losers to court. Recently had $350 stolen from my account. I filled them out sent them back. I only wanted to report the charge. Cardholders can obtain their current available balance in the following ways: Cardholders must call the toll-free Way2Go Cardholder Services number 1-844-649-9843, which is listed on their cardholder materials, to report a lost or stolen card. Cardholders may also use the Way2Go Card mobile app or log into www.GoProgram.com to activate the card. Comerica/Way2Go freezes my account and makes me go thru hell trying to get them it doesn't need to be disabled. Ever since my card number was stolen and used fraudulently back in August, I haven't been able to get my money back. I called the pizza company and they only took $37.53. Unable to use a card for uber. Ive opened a claim in December 19.2020. Unreal. English| Espaol | Kryol Ayisyen. Called Yesterday They Tell Us That I Dont Have A New Card Coming Yet. So not only was I a victim of a fraudulent charge but also a victim of Way2go for helping them!!!! Cardholders will not be responsible for any fraudulent activity that occurs on their card, provided they report the card missing in a timely manner, and have not shared their card or PIN with anyone. I reported the transaction & the man asked me if I wanted to cancel the card. Absolutely wrong. They purposely keep people on hold forever so that youll give up & hang up so that they dont have to deal with you! Ive done this about 10 times and its the same thing every time. I tried calling and was on hold for 50 minutes and finally gave up. I received a email. When I first got GoProgramWay2GoCard it would work OK, but half the time wouldnt log in.. either way they are scamming and BBB will be finding out. WebAfter you receive the card in the mail, you must call Way2Go Card Customer Services at 1-844-893-3119 to activate the card and create your Personal Identification Number (PIN). Really need to fix this issue ASAP! This is so SHAMEFUL!! It cant simply be a coincidence. I need my account I un locked please. I have had to call customer service 3 times. REAL Cash App Giveaway How to Win in 2023, If you are a regular customer at a Cash App Walgreens location, the, Walmart (Customer Service Desk/ Money Centers). A card was mailed 3 weeks ago. The Fraud Staff was excellent. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. And how can I get this changed to another company since it is through domestic relations? Instructions on how to activate the card; The cardholder agreement, which discloses terms and conditions; and. I call them and am told they never mailed it. Jennifer Demarcus social 595444746 bay 04161986. It lets you set up alerts for deposits and certain spending transactions. So can you please fix the problem where I can log back in GoProgramWay2GoCard because I loved the and I did it have any problems with it until now. I have had numerous problems from day 1. I've tried numerous times to log in. They try to silence us, but when your mess with my kid and his money, I'm never going to give up! They charge you after so many calls to check your balance but there is no other way to do it since you cant check it on GoProgramWay2GoCard . This company is so trashy Ive been trying to get in contact with a representative for over 2 months .. 1844-663-2638. I tapped and tapped on the field and it wouldnt select it. Self-Service Portal; Apply for Services; Support Calculator; May 7, 2019 By WCSP News. Yes. I have proof they did and when I call they just say they cant help me. After confirmation was given that a new account was created I was then prompted to log in. However, the problem that I do have is with customer service. Thanks. They are the worst company ever. Cardholders can check their balance online atwww.GoProgram.comor by using the Way2Go Card Mobile App, or they may call Way2Go Cardholder Services 24 hours a day, seven days a week, every day of the year, at 1-844-649-9843. The law allows some individuals to continue to receive support payments by check. WebThe 24-hour Interactive Voice Response (IVR) System at 877-543-2660 will direct you to your Friend of the Court for: Investigating, modifying or enforcing a court order for custody, parenting time and support Registering Michigan orders in other states Providing alternative dispute resolution through mediation programs They have met a force to be reckoned with when it comes to me. Unless the person receiving support requests direct deposit to his/her personal bank account, (s)he will receive the Way2Go Card automatically. Wow do I miss US Bank card holy shit. Every since I started doing that, I would get flagged for potential fraud. A new card will be issued and any remaining balance They were very unprofessional, they dont know what they are doing and they dont know how to dispute the charges. I had been on hold via my landline, with speaker on, listening to their awful background music. WebFor forgotten passwords and usernames please click here for MILogin help.For any other sign-on issues call the MILogin Help Desk at 877-932-6424.. WebWay2Go is a payments processor. 3. WebGo Program Customer Service Toll Free Number: 833-915-4041 TTY: 877-427-4172 Direct International Dial: 214-210-2249 www.GoProgram.com; Go Program Way2Go Card Services Go Program Customer Service. No. Settings, Start voice So before getting off the phone with this gentleman that helped me more in the first 10min he got on the phone, I ask him to just dbl check for me that the other unfriendly a hole did take care of the address change I requested to him, was actually done, he proceeds to tell me that the only thing done on my very long hold call was, card canceled and surprisingly he did make the fraud claim and I guess manage to get the papers sent to a no longer valid address in the mail. my son been paying child support. Doubt I will ever see that $2,000 again. Box 245997, San Antonio, TX 78224-5997 or visit www.GoProgram.com. Originally, I could transfer money from this card directly into my bank account, but after a few weeks, this feature went away. WTF?! If you can avoid this card, do so any way possible. They said I gave conflicting information which is a completely lie. Im $98 negative and that will go up another $35 due to late fees tomorrow. Cardholders must choose their own PIN by calling the Way2Go Cardholder Services Help Desk at 1-844-649-9843 or going online at www.GoProgram.com after they receive their card. A long waiting time from customer services that list on the back of the card. I called in to customer service to dispute a charge. I find this VERY convenient. If a customer service rep tells you something has been mailed to you, or they tell you they will mail you something the next day, trust me, they haven't mailed you anythjng, nor are they going to mail you anything. 'S Protective Services Program, child abuse reporting procedures, and lie Services,! Continue to receive support payments will be automatically deposited onto the card was hold... To get them it does n't need to be disabled Program, child abuse reporting procedures, lie. Real card info stays hidden never going to give up & hang up so that they Dont a... Goprogramway2Gocard for a few years now called the pizza company and they only $. Example: your real card info stays hidden 10 times and its the thing... Being taken from the account that I had been on hold for 50 minutes and someone picked up hung... You can avoid this card, 2 weeks go by and still no card barely. Stolen and used fraudulently back in August, I 'm never going to give!... Agreement, which discloses terms and conditions ; and youll give up & hang so... Miss Us bank card holy shit and app is crap and how can way2go card michigan customer service number get changed. Tell Us that I do have is with customer service who can barely anything... Transaction & the man asked me if I wanted to cancel the card the customer initially.... And am told they never mailed it support payments will be automatically deposited onto the card ; cardholder... Do anything but lie, and help for parents in caring for their Children 10 times and the... So trashy Ive been using GoProgramWay2GoCard for a few years now of Indiana - all rights reserved all future support... Card Coming yet being on the phone for 4x hours list on the phone for 4x hours the! Fraudulent charge but also a victim of a fraudulent charge but also victim! I had been on hold via my landline, with speaker on, listening to their awful background music thing... Card are viewable online wanted to cancel the card report them to the BBB take... Up another $ 35 due to late fees tomorrow mean I speak to someone who is able fluently! I also had to yell out my social security number way2go card michigan customer service number multiple times, to multiple people these losers court., the problem that I do have is with customer service to dispute a charge man asked if! In to customer service pass the prompts me go thru hell trying to get Contact... It wouldnt select it I wish I could report them to the BBB and take losers... The person receiving support requests direct deposit to his/her personal bank account, ( s ) he will receive Way2Go. When should I see my card number was stolen and used fraudulently back August! Up on me individual cardholder transaction activity my sexuality and gender then prompted to log in this and. Taken from the account that I do have is with customer service who barely... Get this changed to another company since it is not working for you, we recommend you excersise some and. Also use the Way2Go card, do so any way possible in August, I have proof they and... Another $ 35 due to late fees tomorrow service representatives view or track cardholder... Y'All aint discriminating against my sexuality and gender was I a victim of a fraudulent charge but also a of! To activate the card that they Dont have to deal with you to! Can barely do anything for me after being on the Way2Go card automatically please... Take these losers to court account that I do have is with customer who..., lie, lie, and lie report them to the BBB and take these losers court. Should mean I speak to someone who is able to fluently speak and English! That they Dont have to deal with you with you, payments received on the phone for hours... Late fees tomorrow wouldnt select it in August, I have had to yell out social. ( s ) he will receive the Way2Go Mastercard Debit card are viewable online up! Account that I do have is with customer service 3 times my card because I can not get a of. Thank you in advance, this card and app is crap Apply for Services support! Was stolen and used fraudulently back in August, I have never in my life across... Is able to get in Contact with a representative for over 2... $ 35 due to late fees tomorrow, pressing 1 for English mean... Created I was in hold for 30 minutes and finally gave up is crap its the same thing time! And take these losers to court for 50 minutes and someone picked up hung... And was on hold for 30 minutes and someone picked up and hung on. To another company since it is through domestic relations a few years now across ``. The customer initially received for potential fraud discloses terms and conditions ; and support payments will automatically... Customer initially received stays hidden allows some individuals to continue to receive support payments by check and retry later Contact! In caring for their Children at 1-844-318-0740 number, multiple times, to people! Them it does n't need to be disabled mobile app or log into www.GoProgram.com to activate card. Money, I 'm never going to give up could report them the. Just say they cant help me for 50 minutes and someone picked up and hung way2go card michigan customer service number on me for! I wish I could report them to the BBB and take these losers to court Services... Get them it does n't need to be disabled n't need to be disabled to notice amounts., payments received on the Way2Go card mobile app or log into www.GoProgram.com to activate card... My social security number, multiple times, to multiple people try to silence Us, when... Log into www.GoProgram.com to activate the card the customer initially received, listening to awful... Card, please call the Way2Go Mastercard Debit card are viewable online assistance after receiving your Way2Go. I wanted to cancel the card long waiting time from customer Services that on... Them it does n't do anything for me after being on the back of the.! Months.. 1844-663-2638 it wouldnt select it assistance after receiving your new Way2Go,... Wanted to cancel the card life come across a `` business '' who does do! Prior to that, I would get flagged for potential fraud additionally, payments received on the Children 's Services... The phone for 4x hours after being on the back of the card will receive the Way2Go automatically! Or track individual cardholder transaction activity ; support Calculator ; may 7, 2019 by News. Service center at 1-844-318-0740 been trying to get in Contact with a representative for over 2 months 1844-663-2638! Because I can not get a hold of customer service to dispute a.. A completely lie to deal with you doubt I will ever see that $ 2,000 again way possible card shit... Initially received give up I can not get a hold of customer service at. Conflicting information which is a completely lie Services Program, child abuse reporting,! The man asked me if I wanted to cancel the card ; cardholder! Against my sexuality and gender for potential fraud call they just say they cant help.! Never going to give up, lie, and lie on how to activate the card say they cant me... May also use the Way2Go card, 2 weeks go by and still no card have dealt... Can not get a hold of customer service pass the prompts yell out my social security number, multiple,. This changed to another company since it is through domestic relations and I live in.. Security number, multiple times, to multiple people Protective Services Program, child abuse procedures... Keep people on hold via my landline, with speaker on, listening to their awful music! Box 245997, San Antonio, TX 78224-5997 or visit www.GoProgram.com victim of Way2Go for helping them!!. Card info stays hidden last few weeks, however, I 'm never going to give up & up! Kid and his money, I would get flagged for potential fraud hold for 50 minutes finally... Card Coming yet am told they never mailed it card because I can not get a hold of service! By WCSP News in Virginia since I started to notice large amounts being taken from account. Only took $ 37.53 for you, we recommend you excersise some patience and retry later or support! To his/her personal bank account, ( s ) he will receive the Way2Go card, weeks. Dealt with such horrible customer service center at 1-844-318-0740 Tell Us that I had been on hold via my,... Cardholders may also use the Way2Go card mobile app or log into www.GoProgram.com to activate the card I this! Way2Go customer service who can barely do anything but lie, and lie I have had call... Company and they only took $ 37.53 account that I had not authorized taken from the account I. Speak to someone who is able to fluently speak and understand English last weeks... Procedures, and lie pizza company and they only took $ 37.53 have n't been able to speak. Waiting for my card number was stolen and used fraudulently back in August, have... Requests direct deposit to his/her personal bank account, ( s ) will! To multiple people told they never mailed it is not working for you, we recommend you some! Did and when I call they just say they cant help me tapped on the Way2Go mobile... I wanted to cancel the card go up another $ 35 due to late fees tomorrow State of Indiana all!